Checkers Sixty60: Grocery Delivery in 60 Minutes- 5 hour wait!

Hey, So Sunday,25.02.2024 seriously something was happening. I ordered online as even Uber was unavailable and could not get to the shops. I ordered online at 12:03. After an half an hour my order's ETA was adjusted to 15:00. I phoned the number to complain about it and to hear what was going on. The consultant told me that this Checkers is very busy. Okavango Crossing. Checkers. Even though my shop was stated clearly Cape Gate. So I phoned again at 15h00 when the ETA change again to 18:01. Can you believe it?? Seriously, I was fuming. Every time I phone some consultant give me a lame excuse. But to wait 5 hours is no joke. Also. all was in one bag, and 2 items not in there. I did do a substitute for all items, just in case. Oh well, that clearly didn't help. So in 1 bag, arrived the driver with 4 x1 litre box milk, biscuits, pears and apples, Cold meat( not the one I ordered) all in one bag. I was not impressed at all.