CHECKERS SIXTY60 APP

My CheckersSixty60 app has been blocked/deactivated and I’ve been trying to get hold of someone from the Risk team for help since Wednesday. I’ve had Brandon from customer service call me who advised me to email customer service which I did, but they were unable to assist me. I asked Zukhanye to escalate my query to the Risk team and have someone from that team call me today, but no one called. I am disappointed by the service as it’s been said that my account was deactivated due to having high credit claims- I’ve spent more than R15000 on that account in the space of the 2 years that I’ve been a loyal customer for, I feel like not only am I being treated unfairly but the customer service has been terrible too in terms of “investigating” or getting this resolved so that my account has been reinstated. It has been 2 full days and my emails to the risk team have still not been answered. The email address associated with the account is: *** and the number which I am contactable on is: ***