Checkers Sixty/60 a convenient & Inconvenient service - no care

I am looking at reviews and notice how Checkers just does not care or even respond to complaints. But in any event - my experience will help someone who reviews HelloPeter for service. I made use of Checkers sixty/60 app twice in October first on the 7 and there after on the 14. I came to realize that the Pre-authorized amount was not cleared. So the actual amount for my basket went off AND the pre authorized amount was uncleared - which meant this is funds that i do not have access to. For some this is not a big deal but in the pandemic being financially strained my 2 baskets were around 2K. This meant that 2K was reserved even after the actual amount went off. Now imagine it is the end of the month and there is funds i need access to - to care for my family. Having a 10 month old baby, parents know the cost of formula. Calling and mailing Checkers Sixty/60 and still the problem was not solved and they just did not care at all. The issue was eventually solved by going to my bank branch and having to request the back to clear the amounts. Now sixty/60 is supposed to be a convenience service but how inconvenient is is to play with people's lively hood. I will not use this service again. and do not recommend anyone to make use of it. I see I am not the only person experienced this, so those reading please learn from our mistakes.