Checkers Sixty utter disappointment.

I tried the app for the first time on 16th Dec. I ordered 3 items, the main item I needed and the alternative was out of stock. This was chicken by the way. There was no point in keeping the other 2 items. So I sent the order back. Received a phone call from call centre saying I will be refunded in 2 to 7 working days and I was asked how I would like to refunded. 3 days later no refund. They also tell you that your bank has only reserved funds and only the actual amount is deducted. Lies. The entire amount for the order and delivery and tip has been taken from my account. And they debited me R10 again for a tip without authorization.

I emailed help@sixty 17th. No reponse. I called call centre 18th. The lady I spoke to was also unclear and they speak to you like you are the problem.

I had to figure out for myself that you have to request a refund on the app.

That too is not working. Its just pending. And nothing happens.

This is terrible service and a pathetic app.

R167 rands lost to the app.

Had to go buy what I needed with additional money.

Please use the app if you would like to experience the same service frustrations.