Checkers Sixty 60 Disappointment and Bad Service

I have placed an order early this morning on the Checkers Sixty60 app for delivery at 18h00. I phoned the checkers in Worcester Mountain to confirm whether my order will be delivered because I saw that their app was not functioning. The Checkers employee confirmed that my package is ready for pick up, and they are just waiting on the driver. At 18h00 I phoned again to ask whether the driver has arrived. The same employee said the Manager went outside looking for the driver and said they will call me back. The Manager called me back and asked for the last 3 digits on my order number, first he **** and said my order number does not reflect on the system and there's no such order. Then I told him, I am sitting with the proof of order confirmation, where Checkers gave a delivery promise for 19h00 via e-mail. Then he said that I have place the order too late, so I told him that's not true, I have placed the order at 07h00 this morning. Then he didn't know what else to lie. I told him why did your employee say that you guys are waiting on the driver, the package is ready and will be delivered. Then the manager asked me to hold on a moment while spoke to someone. That's when the Checkers sixty 60 customer service phoned and told me that that my order will only be delivered the next morning. If they could've let me know by 17h00 that they are experiencing issues or that my order won't be delivered I would've understood and made other arrangements. This was very disappointing. I needed the stuff that I have ordered not for myself but for people depending on me. I have been a loyal customer of Checkers, but this changed my whole view on them. I won't be using your services any time soon and I will surely let everyone know about this disappointing experience.