NC
Nadia C

1 reviews | Active since Dec 2017

09 Aug 2021, 09:28

Checkers sell potentially contaminated Koo Beans

On the 20th of July 2021 I purchased Koo Speckled Sugar Beans from Checkers Emmarentia. On the 26th of July Koo recalled their tinned products produced between 1 May 2019 and 5 May 2021. I took all the Koo tinned products that I had, manufactured between the said dates, back to the store and received a refund. The supervisor told me to get replacements from the shelves - I went back to her telling her that the products on the shelves were part of the potentially contaminated batch. She said that she would make sure that they were removed from the shelves. On the 29th of July I ordered Koo Speckled Sugar Beans via the Checkers 60 App. I was sent Koo sugar beans produced on 29 October 2020. I called the Checkers 60 help line. The person to whom I spoke told me that I would be refunded and that I could throw the beans away. She also said that she would call the Manager of the store to remove the products from the shelves. I was afraid that if I did that that someone digging in my bin could potentially extract the products, eat it and possibly harm themselves. So I took the beans back to the store on the 31st of July. I explained that I received a refund and I wanted to return the products so that they could return them to Koo. The supervisor told me to check on the shelves for sugar beans as they restocked. Once again I found the products manufactured between said dates (29/10/2020). I told the supervisor and she called the Manager to speak with me. I explained the situation to him. We went to the shelves and he said that he would personally remove the items. Today, 9 August, I ordered Koo Sugar Beans via the Checkers 60 App and once again received the products produced on the 29th of October 2020. I had explained to all those I spoke to that lives could be endangered should the products be contaminated. Checkers isn't taking a loss for these products, Koo is. I just don't understand why they are stock products which could potentially be harmful and endanger lives.

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