CHECKERS MANAGER UNACCEPTABLE BEHAVIOUR & TOOK MY PHONE WITHOUT MY PERMISSION.

No rating. I AM UTTERLY SHOCKED. I JUST CAME FROM CHECKERS LANGENHOVEN PARK WHERE I WANTED TO CASH IN A R50 VOUCHER IF I BUY OVER R500. SO I SHOW THE CASHIER THE SMS WHICH HAS NO CARD NUMBER JUST MY NAME AND CHECKERS DETAILS. SO SHE CALLS HER MANAGER A WOUTER ADMIN MANAGER. THE MANAGER WOUTER TAKES MY PHONE WITHOUT MY CONSENT TO THE BACK OF THEIR OFFICE WHERE MY PRIVATE INFORMATION AND BANK DETAIL ARE ON. WHEN THE MANAGER CAME OUT I ASKED HIM HOW CAN HE DO THAT AND IMMEDIATLEY HE WAS RUDE AND SAID THEIR IS NOTHING ON MY PHONE HE NEEDS. THEN WHY DID HE TAKE MY PHONE TO THE BACK I ASK? HE ADVISED ME THEIR IS NOTHING HE CAN DO FOR ME HE MUST RAISE AN INCIDENT FOR THE VOUCHER. I ASKED HIM IF HE WILL CALL ME TOMORROW 9 MARCH 2022 AND HE COFIRMED HE WILL THEN HE TURNS AND WALKS AWAY DOES NOT GREET WHEN WALKING AWAY. I FURTHER WENT TO THE MANAGERS DOOR AND KNOCKWD AFTER HE DISSAPEARED IN OFFCE AND ASKED WHY HE DOES NOT GREET HIS CUSTOMERS. I WAS SO SHOCKED BY THIS WOUTER BEHAVIOUR THAT I ASKED HIS MANAGER NUMBER. HE REFUSED TO GIVE ME A NAME OR NUMBER AND REVERTED ME TO THE CHECKERS BAG THAT HAS THE NUMBER ON. SO I ASK HIM TO WRITE IT AT BACK OF TILL SLIP AND HE WAS IN PROCESS OF DOING SO BECAUSE I SAID I DO NOT HAVE A PEN. I TOLD HIM HE DOES NOT ACT LIKE A MANAVER AS IT SEEMS THE WHOLE PROCESS WAS TASKING FOR HIM AND THEN HE WAVED ME AWAY WITH HIS HAND AND PROCEEDED TO WALK AWAY WITHOUT WRITING THE NUMBER. I TOLD HIM DUE TO HIS RUDENESS AND UTTER LACK OF CUSTOMER SERVICE THAT HE WAS ABSOLUTELY RUDE AND I WILL TAKE THE MATTER FURTHER. I now ask checkers management to address this and ensure i receive an apology from this Wouter. The cashier was very cordial and nice but for the manager to act that way and infront of customers and his staff with a customer has a very bad examle and speaka volumes of what brand his prwsenting on behalf of checkers. Please pull security footage i want answers why he took my phone to the back without my consent. I will take this matter further as I was not afforded security in accordance with the POPI ACT. I would like the Manager Janjne Jafta to contact me as soon as possible tomorrow. It is not okay for any Manager to get away with this behaviour and he needs to answer for ********ly taking my phone to another area or from my posession withput alerting me he is going to take it to the back.