CHECKERS MANAGER SCREAMS AT CUSTOMER

GOOD EVENING MR ACKERMAN , I AM VERY SAD TO INFORM YOU OF AN INCIDENT THAT TOOK PLACE ABOUT 2 HRS AGO AT CHECKERS HYPER SHALLCROSS BRANCH ,A SPECIAL WAS BEING RUN ON SENSODYNE TOOTHPASTE 75ML (EXCLUDING WHITENING REPAIR) FOR R15,99 AS THE ADD ON THE SHELVE STATED (WHICH I HAVE A PICTURE OFF) I PROCEEDED TO THE CASH COUNTER WITH SENSODYNE REPAIR TOOTHPASTE 75ML AND WAS TOLD BY THE CASHIER THAT THIS IS NOT ON SPECIAL IT IS THE OTHER ONE , A YOUNG LADY MANAGER KRISANTHA WALKED WITH ME TO THE SPECIAL SIGN AND AGREED IT WAS A MISTAKE PRINT BUT SHE ASSURED ME THAT I WILL PAY R15,99 FOR THE REPAIR AND PROTECT AS IT IS THEIR MISTAKE BUT SHE WILL HAVE TO NOTIFY HER MANAGER FIRST ,THE MANAGER WALKS TOWARDS THE TILL AND SCREAMS AT ME \ THE ADD IS RIGHT THIS IS NOT THE PRODUCT THATS ON SALE"I TOLD HIM DONT YOU RAISE YOUR VOICE AT ME "