Checkers management are unable to assist client

The app store does not feature a product I wish to purchase as a gift. The managers won't allow me to purchase via EFT this gift I wish to send to a client. They tell me if the product is not available on their website, I am forced to purchase it in store. We're in 2023 and these guys don't have the ability to make a simple sale and assist the client in the most pain free and trouble free manner. Time to stop shopping at Checkers and redirect all my sales at alternative stores.