Checkers Literally Stole The Food Off My Table!

I ordered from Checkers Sixty60 on Sunday the 23rd of October. It should have been 4-5 bags but only 1 arrived. I submitted an issue for the missing items but a measly R219.94 was credited back to me, nowhere near the value of the missing groceries. I have phoned the call center 3 times. Each time I get told I'll be refunded/credited within 24-48 hrs and I'm still waiting! You guys have literally ****** my money and I'm absolutely disgusted! ORDER #***6