1 reviews | Active since Jul 2009
Checkers Hyper Helderberg Mall
Absolutely wonderful customer service. from Leander at the Customer Call Centre and then Hanelet at Checkers Hyper in Somerset West. The previous week I had notice that there was a special on Padkos Fruit rolls - buy 3 get a 4th free but when I had purchase the fruit rolls I noticed that I had been charged for the 4th roll. Unfortunately the staff at the in-store customer helpdesk where totally unfami**** with the deal. So I returned the fruit rolls. On Thursday 21 July I phoned the Customer Call Centre and was most impressed with the service I got from Leander. He'd had resolved the issue and phoned me the next day to check if I had heard from Checkers Hyper but I had been unavailable. While on my way to do the weekly shop I got a call from Hanelet at Checkers Hyper. Needless to say I am most impressed with how Checker & Checker Hyper handled my problem. A lot of other businesses could only improve they followed Checkers Customer service
