RJ
Riaan J

1 reviews | Active since Dec 2016

20 May 2020, 15:15

Checkers Gordons Bay

I am very upset with Checkers Gordons Bay ! I just purchased 2 x R200. 00 electricity vouchers. One for 140 Mont Blanc, and the second for 54 Mont Blanc. Who would have thought that at the exact same price of R2. 262/kWh, I would get 79.1 kWh for R200. 00, and I would get 80.3 kWh for that R200. 00 ! Please Checkers Gordons Bay explain that to me ? You are quick to ask for "just R5" that can make a change for the Covid-19 fund collection, but you can in the same sentence rob your so called valuable customers. This is unacceptable always. As you branch manager, Andre Framer told me, you are only the 3rd party and he can't explain thus to me, but I am paying "Checkers" for this electricity, I want an explanation for the branch manager, not eskom or the municipality. Checkers takes my money, Checkers must explain why they get paid by eskom/municipality, and Checkers must tell me why this happens. Tge owner of 140 is "white", and the owner of 54 is and "Indian". If you want to take it to that level, I can lay a complaint of ****** against you for this.

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Replies (2)
RJ
Riaan J's update11 Jun 2020, 17:44
Reviewer Update
Hi all, why is it that I complained about Checkers Gordons bay and no reply from them or Eskom ? Why do I see that the Shoprite group never replies to any complaint against them? I am waitingfir a reply from Checkers, the Shoprite group or Eskom regarding this issue.
RJ
Riaan J's update27 Jul 2020, 07:00
Reviewer Update
12 June 2020 I got a reply from Chad Flandorp - *** stating: "No worries Riaan.

I will personally make sure this gets handled accordingly once I receive your till slips.

Sorry again for the way the matter was handled in store.

Take care.

Chad Flandorp"
Today is 27 June 2020 and haven't heard a word form Chad Flandorp ! Checkers in Helderberg Centre and the Shoprite Group are useless ! Thank you as well Christo Wiese for creating this sad group.