Checkers demand RICA for SIM swop, despite clear instruction on package.

On 23/4 April I had no Internet (CellC) . As Cell C previously blamed my "old" SIM for this loss of connectivity, I went to Checkers to buy a SIM, so that I can do a SIM swop. It is stated CLEARLY on the package that when a SIM is bought to do a SIM swop, I should NOT do RICA. The call centre also made it clear that I should buy an SIM that is not RICAed. Yet, Checkers demanded that I RICA the SIM.

Please note too, that this is lockdown! Despite the fact that it is lockdown. Despite the fact that my landlord is aged and in the VERY HIGH RISK group, Checkers demands that I drive to my landlord to get a proof of residence!!!! Note that I had NO internet (thanks to Cell C) and do all my business online and have have no proof of residence other than my bank statements (if this is even updated).

All this despite the fact that for a SIM swop, the SIM SHOULD NOT BE RICA'ed.