Checkers Daylight *******.

Bought cooked chicken drummers and chips at Checkers Bluff, only for the packer to accidentally spill out the food after I paid for it. The reason that the food spilled out the packaging is because it was not sealed properly by the server at the deli and the sticker was not very sticky. I had to go back to the deli to get new, clean food. However, the server could not get the new serving to weigh exactly the same total as I had paid. The weight kept totalling R 2.00 more. I told her that I was in a hurry, since I did not want to miss my flight and needed to rush to the airport. She continued to juggle with the weight, albeit me explaining that I could give her the R 2.00 difference.... She said that I would need to join the queue at the cash point in order to pay the difference of R 2.00 which I was not prepared to do because the queues were too long as Checkers seldom has sufficient cashiers on duty and I was in a rush. She then instructed that I go and join another queue for a refund and I was becoming increasingly agitated because I did not need her making that decision for me, instead of simply calling a manager to assist. Thereafter the gentleman who weighs the veggies amongst a few other staff members tried to find the manager who was nowhere to be found. I left the store without the food I had paid for and without the monetary refund because I was not prepared to miss a flight due to their inefficiency. When I got to the airport I called the customer services and spoke to a man named something to the effect of Luanda, who stated that he would escalate the complaint since a manager should have been reachable in store. To date, I've not heard back from the store. They have my money for absolutely nothing and they seem to be comfortable with that. The store manager was surely made aware of the scenario. The fact that he does not care shows how ineffective and pathetic he is.