Checkers customer service ***WORST WORST WORST WORST ***

<p>I paid for DSTV for my friend at checkers and money was deducted from my account and but recharge didn't happen. Then I was told by checkers that to wait for 24hrs and money will be credited back, if not the person at counter will follow up and asked us to be patient and took my number to call. This is on 04-AUG-2016.</p> <p> </p> <p>I went back to checkers to enquire about it on 10-AUG-2016, then I had to explain the issue from the beginning and that admin manager there raised incident in system for us to follow up. I asked for reference number but she said checkers is not allowed to give that. After that I have been going daily to checkers and enquiring about it, but no update, I was told to be patient and come tomorrow. I have been asking let me know If I have to go to bank I will go and sort out with my bank directly and no need to waste my time with such poor customer service at checkers, but I was told that I will not be requested to go to bank at any scenario money will be credited to my account directly. </p> <p> </p> <p>After long struggle, I was told that on 17-AUG-2016 to goto my bank, I still dont understand why can't checkers tell me the same on day 1 or day 2 or atleast day3. Chechers told me this after 2 weeks. I hope thats the way checkers treat the customers.</p> <p> </p> <p>If there is any competition for poor customer service, NO DOUBT.. Checkers will win the competition. </p> <p> </p> <p> </p>