Checkers & Checkers Hypers Carnival Mall Avoid Like a Plague

Checkers Carnival Mall has been the worst experience of my life I was treated like a *****. I might be airheaded & all over the place but I'm still a paying customer so after paying almost R900.00 for air I might add for the remaining balloons that we needed for that day.

Which was paid not using my bank card or xtra savings card which by the look of disbelief on staffs face after being questioned when advised was like I was lying but our internal paying method does not need their approval at the end of the day- but they can go check to verify and their records will show my 1st purchases was indeed bought using this other card. Remaining items was to be bought using my cards but thank God we did most of it already because they just wasted my morning.

Also if I was going to do something wrong why would I leave items in store so when I return to store so they can detain me and can mess up my entire morning and waste my time I might be dumb but even I'm not that stupid So, after leaving & returning to collect my second part of balloons to drop-off , do their staff approach a person , with their attitude being me & my work is more important than you, your time and your plans for day were fairly evident in attitude and mannerism. Even their security staff controlling their cameras told me in a very arrogant manner I must just wait like really is this what customer service is at their stores. After wasting my time & they found nothing and footage showing I did nothing wrong, their response was I did apologise, and I was wrong in remembering my timelines & activities within store so what can they do but basically just apologise to me- frankly worthless. So according to their staff's treatment I must carefully note all my actions in a time-oriented manner in their store so should they feel I did something wrong or look suspicious I'm sorted then me and my purchases can safely leave their store without being embarrassed. The reason I was given for being held back was I that I admit I wanted to purchase a glue gun which I admit I thought I purchased but did not but did go to Westpak and bought glue sticks/ribbon for balloons ( admit I eventually bought said item from Westpak & was cheaper too I might add after this mess) which when I returned to store I even showed security at Door of said items then load shedding hit so we changed it to wood glue which I did purchase when stopped for this item as they don't stock - glue sticks before this circus of events happened. So the female manager or whatever her position told me that barcode was needed of this item as this was the last item with the barcode on it but I picked up 2 said items to compare thinking it was different but checked it had all the same markings and barcoding but also I clearly saw on the shelf its barcode and price as I needed to confirm price so I checked items barcode against this listed markings of price/barcode to confirm it was the correct one I had in my hand & it was the item I wanted so If you want to lie please do come up with something more convincing then I need to check which staff member took it put if back cause my system shows it was purchased. Then why I'm I here & you basically wasting my time to do what. Like make up a convincing story so that your customers don't feel like a ***** and want to take up an ad in a few papers or make flyers to advise all people of this stores amazing customer service and my experience.

I really would like some response from these people because frankly their apologies are as worthless as used toilet paper you can do nothing with it. Also, I used to go to store almost daily but in future would rather visit any other store. So, in essences why cause issues I can't run away from like really.