Checkers Brackenhurst *******

In December, I purchased 2 x R500 gift vouchers from Checkers Brackenhurst. When wanting to use the vouchers, it was informed that it was some non refundable flash money market voucher. After many back and forths, on 22nd February, I spoke to Simo, the branch manager, who advised to leave the voucher until Monday 24th February and made me purchase another R500 gift voucher. It is now two weeks later, two to three visits per week and still nothing has been done. Tonight, Simo has advised that there's nothing that can be done and the regional manager said the same. However, Simo, in his own words said "it's not your fault but there's nothing I can do". Now the cashier Gladys Manyamalala, who issued the incorrect voucher has no repercussions and Checkers themselves refuse to assist even though the error from Checkers is refuted.