Checkers Bela Bela

My wife bought a blender in January 2025 from Checkers Bela Bela. We used it fir the first time last week end. While using it ( about 40 sec) the motor started to smoke and we turned it off. I contacted the Bele Bela Checkers where she bought it and asked to speak to the store Manager (Paul). I explained the situation and he said that we can bring it back to the store and they will exchane it. My daughter drove from Pretoria to Bela Bela today to do this. Upon arriving at the store she was informed that they can not do this and need to test the unit first. The *********** staff then test the unit but fail to understand that any electrical motor need to be tested under load to see if it works. The store refused to exchange the unit. This is what happen when you employ *********** and uneducated people. I will use this unit and when it start to smoke I will leave it to totally burn out, maybe then they can see that the unit is faulty.