Checkers Ballito Sixty60 Delivery pathetic

Checkers Sixty 60, Ballito. I cannot believe the pathetic service. I was told Est Time OF arrival 11am. Ordered before 10am. I'm like 2 km from the store could've walked there. 10 minutes to 12pm I called help desk, only to be told they're on their rounds. I understand delays, BUT don't advertise this *******. I waited SIXTY minutes (excuse the pun) on pavement in Ballito. Problem is the APP sent message for EST TIME OF ARRIVAL 11am, I didn't ask for it. Driver app asks to communicate with driver. Tried 5 times he claims no messages came thru. When I tried speaking to call centre the attitude was one of "they're busy". 2 hours later and many arguments later he arrives. I know it's on R450 goods, but Pick n Pay are STILL the best and will remain so. There are bigger things to worry about in life, but for service, this SUCKS.