Checkers and Pick n Pay home delivery

A full month ago I wrote an email to highlight the inferior quality of hot-dog rolls I ordered at Checkers 60/60 Sun valley, Noordhoek, Cape Town. To date, I have not received a decent reply or acknowledgement from them. I have since moved to Pick n Pay home delivery. Well, let me tell you. They are just the same. The "hot dog" rolls were as thick as an actual hot dog. I just dont understand how these big supermarkets can get away with this shoddy, and expensive, low quality goods. We all work hard for our money. Wake up Checkers and Pick n Pay. We are dependent on you, just as much as you are dependent on us.