Checkers 6060 ****!

On the 28th of September 2022 both me and my husband were sick, so we decided to use the checkers6060 app to order us food because we were unable to go to the store.

I placed the order twice using me and my husbands bank accounts, both orders declined and we were asked to retry payments, the funds we deducted from both me and my husbands accounts, his was reversed immediately and mine was not. I called the checkers6060 helpline and was advised to give it 10 working days for the money to be reversed back into my account seeing as I am banking with capitec and my husband is with Fnb. It has been 13 days and still no funds has been reversed back into my account, I have calles the help line several times and each time I speak to someone they tell me I have to give it 10 days for the money to be reversed.

I am very frustrated and unhappy with this, checkers6060 is fast in taking your money but when they have to refund you the money you work for you have to wait.

This is unnacceptable and I will never use this service again, neither will any one of my family members or relatives.