Card Transaction

I am disappointed at the unhelpful conduct of your Northgate staff when I tried my utmost to be helpful. I paid for a small braai this weekend but the slip did not print. When I declined to pay again, since the transaction went off my account, I was confronted by your manager and by Gerhard. I explained to him that I have been employed in banking for almost 10 years and offered to provide him with the direct numbers of the persons at the various banks who could confirm the transaction did clear. I also offered my address, ID copy and copies of my credit card. He declined, sarcastically suggesting that I would \never be seen again"should he let me leave. He then phoned security. I was told I \""don't know what I'm talking about\"" and that if the slip doesn't print that the transaction has not cleared. In Afrikaans (\""As hy nie wys nie"