1 reviews | Active since Feb 2013
Billing/Bad Attitude
Hi<br> <br> I went to buy a loaf on bread, R13.99. I paid with my cheque card which took a while to authorise, cashier, Nono said that there was a problem with the system. The system stated authorised, please remove card which I did. Nono said that payment was declined. As I was rushing to get back to work, I then paid her cash for the bread and asked for the decline slip from the system. She said that there was no decline slip. My phone then beeped, I said that the money had gone off my account for the bread. I informed the cashier but she insisted that transaction had been delined. I asked her to then refund the cash I paid and return the bread, she refused. She then called a supervisor who just believed what the cashier said. The manager Anthony then came by and also insisted that the cashier was right and my money will be reversed off my account at my midnight. After shouting for a while, I returned the bread.<br> <br> I left the store without my monies being refunded, paying for an item I do not have. I even asked the manager for a note stating that my money will be refunded if there is no reversal on the account. He said that he could not do that. Very rude and disappointing!!!
