JM
Jan M
1 reviews | Active since May 2015
02 May 2015, 18:28
Big service failure!
Wow, every month I by pre-paid electricity while doing my grocery shopping. This month I get told cash only. Who carries so much cash these days?? <br> So I go to another till and withdraw the cash I needed, there the lady shouts the amount I need to a manager who needs to get it from the back room. ***, now the whole store knows they are giving me cash!!<br> <br> And what is the difference between me buying with a card or withdrawing money with the same card at a till and then buying the electricity. Useless!! Guess I'll buy groceries at a store that accepts cards for electricity
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Checkers & Checkers Hypers's replyOfficial
04 May 2015, 15:35Hello Jmoolman3372,
On behalf of the Checkers supermarket chain, I would like to apologise for the bad experience you had at Checkers Raslouw.
As a customer driven business, Checkers understands the importance of offering superior service. Therefore, the details of your experience will be brought to the attention of the Divisional Management for further investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
On behalf of the Checkers supermarket chain, I would like to apologise for the bad experience you had at Checkers Raslouw.
As a customer driven business, Checkers understands the importance of offering superior service. Therefore, the details of your experience will be brought to the attention of the Divisional Management for further investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
Checkers & Checkers Hypers's reply04 May 2015, 15:35
Official
Hello Jmoolman3372,
On behalf of the Checkers supermarket chain, I would like to apologise for the bad experience you had at Checkers Raslouw.
As a customer driven business, Checkers understands the importance of offering superior service. Therefore, the details of your experience will be brought to the attention of the Divisional Management for further investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
On behalf of the Checkers supermarket chain, I would like to apologise for the bad experience you had at Checkers Raslouw.
As a customer driven business, Checkers understands the importance of offering superior service. Therefore, the details of your experience will be brought to the attention of the Divisional Management for further investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations