Bad Shopping Experience

After finishing my training session, I decided to pass by Checkers Blubird Melrose as it was on my way near home Corlett Drive. I picked some nicely peeled oranges and went straight to fruit salad section. I noticed that they was no one to serve me, then I decided to help myself.

Boom... Well I can’t weigh this on my own as I need someone who works there. I stood for some time thinking that someone will show up...but no one did. I decided to look for help on the manager’s desk on the front where I found two ladies having a fat chat and one was wearing a batch written “ Frontline Manager”.

I asked them who can help me weigh my fruit salad. She went back with me and she apologized for that. Well...I went to the tillpoints to pay, served by two ladies who were so welcoming. I asked for R30 MTN airtime voucher she let me pay. To my surprise she never gave me my airtime slip I’ve asked for.

I asked where is my airtime. The packer lady checked my slip and she said my airtime got cancelled. I must go and buy on the cigarette counter and ...now m starting to lose my cool.

Went to cigarette counter and I made another transaction again buying airtime . As m still waiting for my airtime I saw some fresh cream cakes which were displayed on the counter.

I asked for one slice ...the lady told me that she has to go on the other side of the store to get box to put the cake. Shortly, m expected to wait for her to fetch the box. Surely someone kwn that if customers wanted to buy those cake ...boxes will be needed right?

Shortly, my shopping experience on that store was so bad and not even one manager sees something wrong with this incidents as this all happened in front on their eyes.

It might take time for me to come back to your shop..It’s full packed but terrible customer service.