LB
LEANA B
1 reviews | Active since Mar 2012
13 Feb 2015, 13:10
Bad Service on Goods
This is the 3rd time it happened at this checkers, we go to buy potatoes and when you get to the counter they inform you that the potatoes is NOT FOR SALE to customers, BUT the bags is laying in store next to the other potatoes. This is BAD SERVICE. why do they put these potatoes bags next to the others but you are not allowed to buy them. The potatoes is 10kg Sandveld bags and I also did take a photo of the bags laying openly next to the 7kg bags in store. It's pathetic, if it's not for sale don't let it lay around in your store! And then the lady telling us we can't buy the bag is utterly rude and has this huge attitude. This store isn't seeing me again
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Checkers & Checkers Hypers's replyOfficial
13 Feb 2015, 14:20Hello leana24,
Thank you for taking the time to contact Checkers.
We are sorry to hear of your bad experience at Checkers Protea Heights. As a customer driven business, Checkers understands the importance of providing customers with superior service. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in touch with you.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact Checkers.
We are sorry to hear of your bad experience at Checkers Protea Heights. As a customer driven business, Checkers understands the importance of providing customers with superior service. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in touch with you.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
Checkers & Checkers Hypers's reply13 Feb 2015, 14:20
Official
Hello leana24,
Thank you for taking the time to contact Checkers.
We are sorry to hear of your bad experience at Checkers Protea Heights. As a customer driven business, Checkers understands the importance of providing customers with superior service. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in touch with you.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
Thank you for taking the time to contact Checkers.
We are sorry to hear of your bad experience at Checkers Protea Heights. As a customer driven business, Checkers understands the importance of providing customers with superior service. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in touch with you.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations