Bad Service Checkers Parow

Today on the 7 April 2026 I went to Checkers in Sanlam Centre Parow in Cape Town. First I went to the bakery to buy melting moment biscuits which I always buy there. I stood by my usual place where I always order and I called the one lady and she maybe didn't hear me and she just went to the opposite side to help other people who were standing where the rolls were displayed. The two ladies stood there packing rolls from a trolley and helping customers. Then the one lady came over to where the pies were displayed and started helping there. The customer in front by the queue asked the helper if she's not gonna help me and she said no the queue is around where his standing. The man new that I was there before all of them who were standing in the queue. I got really upset and was then last in the queue where's I was before all of the people. I asked for a manager of the bakery and they said the bakery manager is not there and then I asked for a supervisor so the one lady went to fetch the supervisor. The Supervisor came and I explained to her what happened and she said another incident happened and the customer always waited long. I asked her since there is a side for rolls, a side for pues and a side for pastries how can you know where to stand without any signage. The young lady told me Management does not allow them to have signage in the bakery. So now I guess Management does not care that customers stand there for 20 to 30 minutes getting frustrated goes according to the person behind the counter you are standing at the wrong place. The counter hand sees you standing and yet ignores you and helps other people. I'm disappointed in the bakery staff and Management who doesn't care about putting the necessary signage up or telling there staff as soon as a customer comes and stands in the do called wrong place where to stand. Where is the customer care .