Bad service

Bad experience with sixty60. I ordered groceries at 4:33pm and my ETA was 18:36pm. I'm literally in the store and can't get assistance. I'm appalled with this kind of service. The H/O staff Phumeza Niyabo who was so rude and I couldn't be helped. I would not advise anyone to use this service at all it is ridiculous. Checkers Rock cottage