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Andrea D

1 reviews | Active since Mar 2015

16 Mar 2015, 16:42

bad service by the cashier and the manager

i went and baught a few things today and as i got to the counter i wanted to buy slippers for my kids and the lady says to me this is not reduced, but their is a sticker omn the slippers me being polite asking then how much is it she calls her manager and he just walks away she then says to me in a bad attitude can you see i call the amager and he just walks rite away <br> i then got upset and left all my things at the counter and i shell go elsewear she looks at me and says ok fine <br> i am so angry at this a whole hour shopping in checkers and to get this pathectic service <br> i did not get the ladies name but i can recognize her when i see her THANKS TO GAME AN PIK N PAY I GOT THE SERVICE I NEEDED AND NB YOU PEOPLE REALLY NEED TO CLEAN THE PLACE WERE FOOD IS PREPARED THEIR IS COCROACHES RUNNING AROUND HOW BAD IS THIS FOR OUR HEALTH

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Replies (1)
Checkers & Checkers Hypers
Checkers & Checkers Hypers's reply17 Mar 2015, 10:31
Official
Hello anny.k,

On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience at Checkers Cresta.

As a customer driven business, Checkers realises the importance of offering superior service in a customer-friendly environment. Therefore, the details of your experience will be brought to the attention of the Divisional Management for immediate investigation. One of our representatives will be in contact with you shortly.

In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.

Kind regards
Devon Currie
Customer Relations