BAD SERVICE AND BAD ATTITUDE

<p>GOOD DAY</p> <p> </p> <p>I AM VERY UPSET ABOUT THE SERVICE AND TREATMENT I GOT FOR CHECKERS EAST RAND RETAIL. ON 18 FEBRUARY 2017 MY WENT THERE TO BOOK A BUS TICKET TO GO TO KZN. MY MOTHER CLEARLY TOLD THE ******** CASHIER THAT SHE WANTS TO LEAVE FROM BOKSBURG. WHICH THE CASHIER WENT AND DID HER OWN THING ON THE COMPUTER SCREEN AND ARE NOW ACCUSING MY MOTHER OF NOT TELLING HER THE DEPARTURE POINT. THE CASHIER WENT AND BOOKED A TICKET FROM JOHANNESBURG STATION!!!!!!!!!!!!!!!!!!!!!!!!!!! AND IT WAS WITH THE WRONG BUS LINER!!!!!!!!!! MY MOTHER TRAVELS WITH INTERCITY EXPRESS AND NOT CITILINER EXPRESS. WHAT THE COOKIES WERE SHE THINKING BOOKING A TICKET FROM JOHANNESBURG STATION!!!!!!!!!!!!!!!!!! I WENT THERE TO GET A REFUND. THE TICKET IS R720.00. NOW THEY REFUSE TO REFUND BECAUSE MY MOTHERS SIGNATURE IS ON THE SLIP. IF THAT IS THE CASE, THE CASHIER SHOULD PAY THIS MONEY (THUS A SHORT BOOKED AGAINST HER NAME) TO MY MOTHER, BECAUSE IT IS HER FAULT THAT SHE DID NOT LISTEN TO WHAT MY MOTHER TOLD HER. FURTHER ON THEIR ADMIN MANAGER, DARREN IS JUST AS BAD AT CUSTOMER SERVICE AS THE REST OF THE SHOP. TAKE NOTE I WILL FIGHT THIS UNTIL I GET THIS MONEY REFUNDED TO MY MOTHER. I WILL NEVER SHOP THERE AGAIN. I WORKED IN THE BANK FOR MANY YEARS AND IF I MADE A MISTAKE I PAID FOR IT AND SO SHOULD SHE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! SORT OUT THIS MESS. AND I SAY AGAIN I WILL FIGHT THIS UNTIL IT IS SOLVED.</p>