Bad service

I went to checkers at the mushroom farm (the precinct)in Midrand to buy a JVC TV that’s on promotion,I spoke to an admin clerk, who said the system showed that they have 16 in stock,I asked the guy by the name of Tshepo to assist me to buy one,Tshepo said there is no stock. So there is no need for us to go shopping there, as they set aside stock for their staff.