Bad Service

It is with great displeasure, utmost disappointment and dissatisfaction on the service I received on they 2nd August at your Parow Sanlam Centre Mall Checkers Hyper while being assisted by Fatiema Hardien.

I was about to go to the till and pay for my groceries, only to realize that I lost my checkers savings card, I then went to the money market to ask for a card then they referred me to the Kiosk, I got the card from the Kiosk where the lady said I must go to activate the card at the money market

I was assisted by Fatiema she then said to me she cant assist me i must join the queue, I explained to her that I was already on that queue and i was sent to the kiosk, shen said she didnt see me on the queue so I must go back to the end of the line, I then refused to do that and I put the card on her counter asking her if she is going to assist me or not, she then said she needs to assist other customers,

I then asked what am I? She never rep****, eventually she proceeded with the activation of the card, while in the procees she asked me for my ID document, I said I dont have then she said she cannot assist me without it, I called a manager that was in training but she quickly said I can give her my ID number, she inserted my ID number then she slammed her pc at my face saying I must update my details, I asked what details? She said "you can then see the details on the screen"

she was doing all this with an attitude and she was screeming at me, she was even shaking her head and said "this guy is looking for trouble"

the last time I checked I thought I was a customer not just some guy.

When she was done I asked for an email to so I can send a complaint, she said "you can get that from our plastic bags"

All the time I've done my shopping with Checkers I have never been this disgusted.

I eventually got the email from the managers desk.