AK
Adrian K
1 reviews | Active since Apr 2015
06 Apr 2015, 13:09
Bad manager
On Monday the 6th April 2015 A Loyal Checkers Hyper Shopper Returned a damaged item and was interrogated and harassed by the Manager Craig....As I was explaining my side of the story I was told not to raise my voice to him(Manager Craig).I was a customer humiliated and treated like a ********.....and this was not the first unpleasant experience I had with this branch a couple of months back I bought my meat from them and found that most of the meat was off and had a very disgusting stench....I feel very disappointed in the brand in General...and it's total lack of services
Helpful (0)
Replies (1)0
Replies (1)
Checkers & Checkers Hypers's replyOfficial
07 Apr 2015, 12:02Hello Keanian1,
On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience at Checkers and for the manner in which your concerns were handled.
As a customer driven business, Checkers understands the importance of providing superior service. For this reason, the details of your experience will be brought under the attention of Divisional Management for immediate investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience at Checkers and for the manner in which your concerns were handled.
As a customer driven business, Checkers understands the importance of providing superior service. For this reason, the details of your experience will be brought under the attention of Divisional Management for immediate investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
Checkers & Checkers Hypers's reply07 Apr 2015, 12:02
Official
Hello Keanian1,
On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience at Checkers and for the manner in which your concerns were handled.
As a customer driven business, Checkers understands the importance of providing superior service. For this reason, the details of your experience will be brought under the attention of Divisional Management for immediate investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience at Checkers and for the manner in which your concerns were handled.
As a customer driven business, Checkers understands the importance of providing superior service. For this reason, the details of your experience will be brought under the attention of Divisional Management for immediate investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations