BAD EXPERIENCE SIXTY60

The most convenient way to shop? Not at all!!!

We purchased some groceries on return from vacation on 3 January 2022.

Firstly the products ordered was not correctly supp****. Then was charged the full amount for a product that was cheaper without a credit being passed.

The replacement products went bad within a day after purchase. It is as if they were trying to get rid of stock that is turning bad in store.

We requested on their app for them to rectify this and 2 weeks later nothing has been done.

For all the online shoppers, beware.

This might be convenient, but a waste of money and effort.

Their aftercare service is non excistant.

They passed a credit this morning 15 January 2022, without an email notifying what it was for or why this happened in the first place.

But what about the delivery fee charged? What about an explanation for the mess firstly. No follow up call!!!

Absolutely SHOCKING.

I think its is better choosing your shopping in store and take the risk with Covid 19.