1 reviews | Active since Dec 2013

02 Mar 2015, 15:04

BAD CUSTOMER SERVICE

Shopping at Checkers Hyper in Vanderbijlpark town yesterday has left such a bad taste in my mouth that i wonder if i'll ever waste my petrol by going to any Checker Hyper again! The was a \SALE"but there were no goods/merchandise. Most of the \""sale\"" items that i was looking for were not in store/available. I then went to the customer service desk to make a \""raincheque\"""

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Replies (1)
Checkers & Checkers Hypers
Checkers & Checkers Hypers's reply03 Mar 2015, 09:44
Official
Hello dumelapeter,

On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience at Checkers Hyper Vanderbijlpark.

As a customer-driven business, Checkers understands the importance of providing customers with superior service. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.

In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.

Kind regards
Devon Currie
Customer Relations