Bad Customer service

To whom it may concern

Sunday afternoon around 15h00 I made an order purchase for pancakes outside your Checkers. GreenValley branch. Assumed my shopping as usual didn't realize that I was going to need a trolley in the process. I proceeded to checkout and politely asked the cashier (Sindiswa) to please organize a trolley for me as I had a lot to carry. With an attitude she told the packer I want a trolley even though I said please could she organize a trolley. I therefore suggested I get it on my own because it's going to be a little problem seemingly because of the approach in this. The packing lady got the trolley as oer request and Sindiswa proceeded to check out my items. I then asked her to please make an additional purchase of 10 pancakes. She hit the screen so many times that it jumped from 10 to 21 and had to void 11 now I'm sure on the screen there's an option to process itema that are the same with a round total than pressing the screen one by one and to avoid the mishap. Sindiswa called a supervisor who refused to void the 11 items she processed incorrectly and called a manager to void the purchase altogether. He voided the items and Sindiswa had to do a retake of my purchase and she was unpleasant in doing this threw me with the change from the payment made. I then asked the manager who voided this Transaction for his email. What made this shole shopping experience unpleasant was how the change was returned if you look at the cameras you'll see that she threw the coins at me.

The service was not pleasant at all, I was polite at all times to Sindiswa but she clearly didn't show good customer service in return. If this is how pregnant women are treated in that store it's not good at all