MD
Megon D

1 reviews | Active since Oct 2017

20 Oct 2017, 12:49

Bad customer service

Good day,

Since Monday 9 October 2017 I went in-store to buy TIM TAMS then I noted that the expiry date is 21 October 2017. I brought iy under the grocery manager's attention later that week. He informed me its imported products and will be returned to the supplier. I then asked him to reduce the price because ill buy the product at a reduced price. He then told me no he cant do it.

Today 20 October I went instore again and found the same product still on the selves. I went to him and his response was today is only thr 20th it didn't expire yet. What happened to producing a quality product to your customers I asked. There is no way that a item that expires tomorrow can still be on your shelves i responded.

Im bringing this under your attention because the grocery manager's management is totally bad and must be dealt with. Why cant you give your customer a discount seeing that the product wil expire.

Please deal with him accordingly

0
Replies (0)