DM
Dibueng M
1 reviews | Active since Apr 2015
29 Apr 2015, 22:20
Bad customer service
Today on 29 April 2015 I went into the welkom store and I saw flora spread on special of R36,99.I got to the till and it reflected R49,99.I told the cashier of the price I saw on the shelf,she called the manager Elna and the manager refused to give me with the price I saw on the shelf,she said that price was not for gold flora only for green and yellow yet the price tag states \flora spread magerine ASSORTED only for R36
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Checkers & Checkers Hypers's replyOfficial
05 May 2015, 10:37Hello Sefale,
On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience at Checkers Welkom.
As a customer driven business, Checkers understands the importance of providing customers with superior service. Therefore, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience at Checkers Welkom.
As a customer driven business, Checkers understands the importance of providing customers with superior service. Therefore, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
Checkers & Checkers Hypers's reply05 May 2015, 10:37
Official
Hello Sefale,
On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience at Checkers Welkom.
As a customer driven business, Checkers understands the importance of providing customers with superior service. Therefore, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations
On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience at Checkers Welkom.
As a customer driven business, Checkers understands the importance of providing customers with superior service. Therefore, the details of your experience will be brought to the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Devon Currie
Customer Relations