BAD CUSTOMER SERVICE

Well, i did not want to do this, but yet here I am, doing it anyway. So on Saturday morning, I ordered items on the 60/60 app. I just went to the loo and the driver decided that he waited long enough and returned my items to the store. i decided to phone the call center and they advised me that the driver should wait at least 10 minutes, in which he only wait 6 minutes. Goodness me, is a person not allowed to go to the loo. my phone was out of reach. i was furious. so i jumped into my car and raced to the store, only to find a floor supervisor having such bad attitude. Lady, you dont know customer service from a mile. rolling your eyes and looking at me as if the cat dragged me in. then you Checkers 60/60 decide what you can pay back at me . my full order was the amount of R 137.97 including the delivery fee(which is ridiculous). then you refunded the delivery fee and then only R67.97 of the whole order. julle is donners ***** man!!!!!!!!!!!!!!!!!!!!!!!!!!! let me make it clear this morning!!!!! it is not the first time that is happening. i will not let it just slide this time. your drivers are reckless!!!!!!!!!!!!!!!!!!!!!!!! Rude at times!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I WILL NOT MAKE USE OF YOUR STUPID APP ANYMORE!!!!!!!!!!!!!!!!!!!!!!! IAM STILL DECIDING IF IM GOING TO DO SHOPPING AT CHECKERS. THE STAFF IN SOME STORES THINK THEY OWN THE STORE AND TREAT CUSTOMERS LIKE ****!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! AND THIS GOES TO CHECKERS HYPER RONDEBULT IN BOKSBURG. SOME STAFF CANT EVEN GREET YOU PROPERLY WHEN YOU ARE AT THE CHECKOUT POINT. WHAT THE HELL MAN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!