Bad bad customer service

If there was 0 starts for Checkers 60Sixty I would give 0!!!! I am so sad!!!!! I ordered and the delivery driver cancelled my order!!! the delivery driver did not notify me that he arrived nor reply to my messsages I sent him on the app!!! Checkers took a delivery fee even though the driver is at fault!!!! On top of that I will wait for 2 days for my refund to be credited back into my bank account!!! Checkers does not take customer serious. What am I supposed to eat now on this long wait, I am sad.