PS
Pearl S
1 reviews | Active since Apr 2015
16 Apr 2015, 15:58
Bad attitude towards customers
I'm writing this report to express my disappointment at the cashiers and manager of Checkers Newcastle (Amajuba). I have upon many incidents ignored the rudeness of the cashiers hoping someone else will report them. Being a frequent customer of Checkers it feels now as if I have to grin and bear with the rudeness because \that's just how the cashiers are". I can't allow this to go on because these cashiers think they're establishing a norm with their attitude. Please help."""
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Checkers & Checkers Hypers's replyOfficial
17 Apr 2015, 09:33Hello agate,
On behalf of the Checkers supermarket chain, I would like to apologise for your bad experiences at Checkers Newcastle.
As a customer driven business, Checkers understands the importance of providing customers with an enjoyable shopping experience . In the interest of good customer service, the details of your visit will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Checkers supermarket chain, I would like to apologise for your bad experiences at Checkers Newcastle.
As a customer driven business, Checkers understands the importance of providing customers with an enjoyable shopping experience . In the interest of good customer service, the details of your visit will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
Checkers & Checkers Hypers's reply17 Apr 2015, 09:33
Official
Hello agate,
On behalf of the Checkers supermarket chain, I would like to apologise for your bad experiences at Checkers Newcastle.
As a customer driven business, Checkers understands the importance of providing customers with an enjoyable shopping experience . In the interest of good customer service, the details of your visit will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Checkers supermarket chain, I would like to apologise for your bad experiences at Checkers Newcastle.
As a customer driven business, Checkers understands the importance of providing customers with an enjoyable shopping experience . In the interest of good customer service, the details of your visit will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations