ZN
Ziyanda N

1 reviews | Active since Nov 2015

03 Sept 2022, 21:33

Bad attitude from the teller

I went to Checkers at Zambezi Junction to buy few things and withdraw money. It is always a problem at that checkers when one wants to withdraw it’s a struggle. Today the teller in till 12 was on another level with the attitude. She was unpleasant. I even asked her if she is not going to assist with the withdrawal why are we told as FNB customers that we can withdraw in any till at checkers. I was so annoyed as I had to swipe my card twice since she was not helpful at all. If that’s the attitude we are going to get at the checkers in Zambezi Junction every time a customer withdraws money then maybe FNB should find another partner shop for us customers to withdraw. We pay so much charges if we withdraw at an ATM but with the attitude I received today from the teller at till 12 in Zambezi Junction we might have to just withdraw at the ATM. Something needs to be done with tellers of that checkers when it comes to withdrawing. If that checkers do not want customers to withdraw they must just said so in that way we don’t to that checkers.

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