1 reviews | Active since Sept 2011
Bad attitude and products
Good day<br> I would like to lodge a complaint against Checkers Hyper in Bardene Boksburg. The service and products there sorry to say almost smells the same. Last year I fell outside the shop with my 4 year old in my arms due to no lights during load shedding and was laughed at by both staff and managers. Last week we where there again as you advertise 400 tipes of fresh cheese. What we found was disturbing. We found chesse way past sell by date (pictures can be provided) and when we reported it the staff paid no attention, we then moved to your cold meats department and found old dried out polony. When I asked for fresh polony the lady had a huge attitude problem and started shredding (not cutting) the polony and tossed it in a plastic bag without wearing gloves. Sorry to say I left your shop without cheese only bought the polony. Went to pick and pay and spent my R2000 there and gave the polony to our dog when we got home. If this is the treatment we get after buying our all our monthly needs at your store I would rather buy at another shop.
On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience when shopping at Checkers Bardene.
As a customer driven business, Checkers understands the importance of providing customers with quality products and superior service. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly in order to gather the relevant information.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience when shopping at Checkers Bardene.
As a customer driven business, Checkers understands the importance of providing customers with quality products and superior service. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly in order to gather the relevant information.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
