1 reviews | Active since Nov 2019
Bad Attitude and Poor Customer Service
I went to the Checkers Hyper at the Saveways Crescent Centre in Witbank. It was on 11 August 2025, before I left for my personal journey outside the country. I went to the food stall where two ladies were standing with name tags. A slightly medium younger looking lady with a "T" in the if not Tebogo, correct me if I have forgotten. Then there was an older lady standing further from the food counter. I approached them hungry with my 10 year old son. I asked if the Cheesy Cheez sandwiches were fresh and made that day. I got no answer but a silent dirty look. I asked for the second time and still got no reply. I continued to ask the same question for the third time. Finally, I got an agitated, disrespectful, smurk and scornful explanation from the young lady in the front who said that she hates it when people ask if the food is fresh or from the same day. "Are people stupid or blind". I asked the older lady standing behind her, and she said timidly yes the bread was for the day, looking at the your lady. Imagine, the disappointment and unprofessional behaviour and manner of speaking with a customer I experienced next to my son. We were eager to hear an exciting and convincing answer as we were both hungry and wanted to buy and eat food we were happy with. Please can these two ladies be removed from the front desk to receive proper customer care training. I could have been a food inspector for all I care. Just their behaviour and rude communication style ruined our shopping experience. I always shop at this Checkers Hyper store without any hassles, as I enjoy the food. It was the first time seeing and dealing with these two individuals. My son and myself always buy cooked food and ask the same questions always with straight and polite answers from some of the friendly staff members.
