1 reviews | Active since Apr 2015
Bad attitude
I was at the Checkers Centre in Kroonstad yesterday to do my shopping as usual. I bought a set of cooking pots and notice that it was re sealed. At the till I ask the packer to just check it for me, Alina did not answer me. After I did unpack my stuff and paid I ask her if she checked it and she said yes but when I checked the box it was still re sealed and she just **** to me. I was angry with her and ask her, how can you said yes to me you did check it and you did not. I said to her that she must check it and she just look at me again with hatred in her eyes and then make a remark in Sotho to the others there and started to open the box slowly to check it.Then she make a nother remark and said in Sotho that I was bad tempered.She is to lazy to do her job and stand there and handle the public with bad attitude.This is the second incident that I had with her. The previous one was with my grand son. He is 5 jrs and we whent to bay some stuff that day and I bought him a sweet and when I paid for it he whant to take the sweet and she grab it out of his hand and put it in the plastic bag. I did not say anything and overlooked the insedint but this is un ecxeptable.Please take this
On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience at Checkers Kroonstad.
As a customer driven business, Checkers realises the importance of providing customers with good service. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our management representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience at Checkers Kroonstad.
As a customer driven business, Checkers realises the importance of providing customers with good service. Therefore, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our management representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
