1 reviews | Active since Apr 2015
Bad Attitude
I bought my daughter 2 dummies & there was no price that they could find on the sytem & the teller went to find another 1 & after 15min they said it is R30 & I said it can't be cause Avent costs more than that & the lady said but that is what the system gave her. I went home & realised the lady brought back the wrong age group & went back to change it the next day. The floor controller gave me such a attitude about the price & took me to the 2 Managers on duty as if I was in the wrong, they made a big fuss about it & then charged me an additional R140 for the dummies. My problem is, they all gave me such a bad attitude for their mistake & they made me wait for 20min to sort it out without any apology whatsoever. On another occassion, a teller tried seling me a data bundle that she mistakley charged another customer who paid without realising & left. There is never anyone on the floor to help with items that are not on the shelf, I once walked the entire floor to find someone to assist me & there was no one, I went to the managers office & even the managers werent there. I shop all the time there & the service is really dropping in the past 6 months.
On behalf of the Checkers supermarket chain, I would like to apologise for the bad experience you had at Checkers Bartlett.
As a customer driven business, Checkers understands the importance of offering customers superior service. Therefore, the details of your experience will be brought to the attention of the Divisional Management for further investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer relations
On behalf of the Checkers supermarket chain, I would like to apologise for the bad experience you had at Checkers Bartlett.
As a customer driven business, Checkers understands the importance of offering customers superior service. Therefore, the details of your experience will be brought to the attention of the Divisional Management for further investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer relations