AH
Angela H

1 reviews | Active since Apr 2015

06 Apr 2015, 18:54

bad attitude

Came into the store about a week ago to bring items back that was not right. I was upset that I had to cue for so long. I wanted to speak to a manager and asked for one, an then this lady with a very snotty attitude, Lesego told me she was the store manager. I turned around and left, because if I cannot even be greeted properly then Checkers does not deserve my money.

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Replies (1)
Checkers & Checkers Hypers
Checkers & Checkers Hypers's reply07 Apr 2015, 14:24
Official
Hello harp754,

On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience at Checkers Waverley.

As a customer driven business, Checkers realises the importance of providing superior service. In the interest of this, the details of your experience will be brought to the attention of Divisional Management for immediate investigation. One of our representatives will be in contact with you shortly.

In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can continuously strive to improve the overall shopping experience of our customers.

Kind regards
Devon Currie
Customer Relations