1 reviews | Active since Sept 2012
BAD ATTITUDE
I went to checkers to do money transfer in their money market today and I was helped by the lady name Mis Mdunge and the lady asked me how much am I going to transfer and I said its R310.00 and gave her R320.00 so that she can take their R10.00 that they normal charge when you do transfer then the lady took R310.00 instead of R320.00 and when I tried to explain to her that what happened is wrong that lady said to me I didn't explain to her how much am i depositing and after that she showed me her attitude in front of other customers even though her supervisor has already told her what to do (Priscillia is the supervisor),she told me that if I'm having a problem with her I can even meet her at the taxi rank but I don't know for what good reason. I am the checkers customer and I do my shopping everday there as I am working in gateway but after what happened especial in front of other customers it was so painful to me and I don't think I will be able to go and do my shopping there and I will also advise my friends and my family members not to go there to do their shopping after bad service that I receive from Mis Mdunge.She failed to be the face of the one of the biggest store is S.A
On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience at Checkers Gateway.
As a customer driven business, Checkers realises the importance of offering superior service in a customer-friendly environment. Therefore, the details of your experience will be brought to the attention of the Divisional Management for further investigation.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Dean Olwage
Customer Relations
On behalf of the Checkers supermarket chain, I would like to apologise for your bad experience at Checkers Gateway.
As a customer driven business, Checkers realises the importance of offering superior service in a customer-friendly environment. Therefore, the details of your experience will be brought to the attention of the Divisional Management for further investigation.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback. We realise that it is only with the help of concerned consumers such as yourself that we can offer service excellence and quality that can be trusted.
Kind regards
Dean Olwage
Customer Relations