Appalling bad customer service

Dear Checkers Customer Service Team,

I'm writing to express my outrage and disappointment at the abysmal service I received at your Parkdene Boulevard store (corner of Leeupoort Street and Rondebult Road). Today 26 April 2025 , I purchased groceries, including a toilet brush that wasn't priced. The cashier, Mantsho Justina Mokoena, seemed completely unbothered when I pointed out the issue.

When I suggested leaving the item, she agreed without concern for the inconvenience. I offered to find the price, which I did, but her lack of effort was appalling. When I complained to Manager Mumsy, she seemed unfazed, but thankfully, Manager Lindiwe listened and apologized.

This isn't the first time I've experienced poor service at this store. I'm extremely dissatisfied and would rather drive to another Checkers location than endure such treatment. I expect better customer care and pricing accuracy.

Sincerely, Nomalizo Khoza