NS
Nicky S
1 reviews | Active since Apr 2015
06 Apr 2015, 12:17
An embaressing lunch after family see mouldly pie
05/04/2015. I make my way to my favourite Checkers in the area and go do some shopping as well as buy a nice dessert for after luNch. I pick up an apple crumble which looks delicious and expiry was only the 07/04/2015. <br> Walk out a happy customer till its time to dish up the dessert to our disgust we find big pieces of mould inside the Apple Crumble. We all immediately felt sick to our stomachs and i was extremely embarresed. I am just so dissapointed as a regular customer that negligence is just slap on the wrist To staff. Extremely hesitant on buying any baked goods again!!!!!!
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Checkers & Checkers Hypers's replyOfficial
07 Apr 2015, 11:48Hello Nickyvs,
On behalf of the Checkers supermarket chain, I would like to apologise for your disappointment with the Apple Crumble purchased at Checkers Pineslopes.
As a customer driven business, Checkers understands the importance of providing customers with quality products. In the interest of good customer service, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Checkers supermarket chain, I would like to apologise for your disappointment with the Apple Crumble purchased at Checkers Pineslopes.
As a customer driven business, Checkers understands the importance of providing customers with quality products. In the interest of good customer service, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
Checkers & Checkers Hypers's reply07 Apr 2015, 11:48
Official
Hello Nickyvs,
On behalf of the Checkers supermarket chain, I would like to apologise for your disappointment with the Apple Crumble purchased at Checkers Pineslopes.
As a customer driven business, Checkers understands the importance of providing customers with quality products. In the interest of good customer service, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations
On behalf of the Checkers supermarket chain, I would like to apologise for your disappointment with the Apple Crumble purchased at Checkers Pineslopes.
As a customer driven business, Checkers understands the importance of providing customers with quality products. In the interest of good customer service, the details of your experience will be brought under the attention of Divisional Management for investigation. One of our representatives will be in contact with you shortly.
In conclusion I would like to thank you for the time and effort you have taken to provide us with this valuable feedback.
Kind regards
Devon Currie
Customer Relations